Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your data.
1. Information We Collect
We collect information you provide directly to us when using Kling Generator:
Account Information
- Name and email address
- Password (encrypted)
- Payment information (processed securely via Stripe)
- Profile information and preferences
Usage Data
- Video generation prompts and parameters
- Generated videos and associated metadata
- API usage logs and performance metrics
- Device information, IP address, and browser type
Note: We do NOT sell your personal data to third parties. Your video prompts and generated content remain private unless you choose to share them publicly in our Showcase.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video generation services
- Process your payments and manage your subscription
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Train and improve our AI models (with anonymized data)
- Detect, prevent, and address technical issues and abuse
3. Data Retention
We retain your information for different periods depending on the type:
- Account Data: Retained until you delete your account
- Generated Videos: Stored for 30 days (Free) or permanently (Pro/Enterprise)
- Payment Records: Kept for 7 years for tax and legal compliance
- Analytics Data: Aggregated and anonymized after 90 days
4. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- With your consent: When you choose to share videos publicly
- Service providers: Cloud hosting (AWS), payment processing (Stripe), analytics (Plausible)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, sale, or acquisition
5. Security
We implement industry-standard security measures:
- End-to-end encryption for data in transit (TLS 1.3)
- AES-256 encryption for data at rest
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- Two-factor authentication (2FA) available
- Automated breach detection and response systems
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights:
Email us at privacy@klinggenerator.com or use your account settings dashboard.
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and security
- Preferences and settings
- Analytics and performance monitoring
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
8. International Data Transfers
Our services are hosted in the United States and EU regions. If you're accessing from outside these regions, your data may be transferred internationally. We ensure appropriate safeguards are in place through Standard Contractual Clauses and GDPR compliance.
9. Children's Privacy
Kling Generator is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our website. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy, please contact us:
Email: privacy@klinggenerator.com
Address: Kling Generator Inc., 123 AI Avenue, San Francisco, CA 94105
Data Protection Officer: dpo@klinggenerator.com